A sector facing major change

Rising material and energy prices, raw material and staff shortages, the integration of digital solutions (home automation, connected objects etc.), the energy transition, increasing international competition, relocations, and changes to skills and trades are all challenges facing the industry and public buildings and works sectors as they seek to meet market expectations and remain competitive.

ouvrier et client discutent dans usine

Listening to the environment and the market in order to transform

For more than ten years, our teams have been developing specific expertise to help the various key players in the sector (installers, artisans, distributors, manufacturers and suppliers, social partners, architects, clients etc.) with this transition, covering areas as wide ranging as purchase paths and behaviour, organisation and trade transformation, evaluating the client experience and more.

Typologie d’études associées

Market study

B2B, B2C customer satisfaction study

Mirror survey with customer relations staff

Behaviour and usage study

Reputation and image study

Economic study / Profession monitoring

“We’ve been entrusting all our surveys to COHDA for 3 years. Their expertise and advice have enabled us to accurately measure our customers’ satisfaction and thus improve our offer year after year. What’s more, their professionalism transmits an excellent image to our customers interviewed.”

— Philippe Chedru, CEO of OXYMETAL

“The COHDA team combine attentiveness and proactiveness, two essential qualities for a service provider responding to a public market.”

— Jérémie OBISPO, Deputy Director of OFFICE PUBLIC DE LA LANGUE OCCITANE

“COHDA stands for professionalism, attentiveness to the client and high-quality work. Each time we’ve called on them, they’ve met our requirements with efficiency and quality. I can recommend them wholeheartedly.”

— Patrick DUFOUR, Member of the Executive Board of CEAPC

“Optimal collaboration despite the distance, professionalism, proactiveness and attentiveness.”

— Lucile WEILL-BARILLET, Research Officer at ADEUS

“In 6 years of collaboration, I’m highly satisfied with COHDA’s dedicated and professional guidance. The project manager is very attentive, proactive and follows up on the file as required. We’ve built up a true relationship of trust.”

— Isabelle BAUDELET, Marketing Action Officer at UEM

“The COHDA Institute adapted perfectly to the exceptional situation of the first lockdown, in particular by implementing the necessary tools to ensure service quality.”

— CB, Statistical Studies Officer for the REGION GRAND EST regional authority

“A very serious company which demonstrates a high level of availability for its clients. COHDA has managed to meet our requirements perfectly and to adapt whenever necessary. I’d recommend COHDA without any hesitation.”

— LM , Housing Research Officer at ADIL DES BOUCHES DU RHÔNE

“A huge thanks for your involvement and proactiveness to all the team, which I have the pleasure of working with each time we call on you for a survey! Your programmer is a magician and when listening in, we were impressed by the interviewers’ professionalism in adapting to our environment.”

— Sylvie DANILO DURAN, Head of Marketing & Communication Studies at INNOVAL

We meet your needs

Solutions d'études comprendre et suivre votre marché

Understand and monitor your market

solution d'études evaluer les politiques publiques

Assess public policies

optimiser votre offre Solutions d'études

Optimise your offer

ajuster vos actions de communication

Adjust your communication actions

explorer et optimiser l’expérience client

Explore and optimise the customer experience

Offre cohda decrypter les comportements et usages

Decode habits and behaviour

Solutions d'études écouter vos salariés

Listen to your employees

Solution d'etudes ecouter les citoyens

Listen to citizens

Etudes BtoB BtoC recruter un panel

Hire a panel

qualifier et analyser vos bases de données

Qualify and analyse your databases

Our track record in the industry/public buildings and works sector

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