Our activities
Moving towards a new urban model
Housing and urban dynamics issues move to the rhythm of economic, demographic, social, technological and environmental change. This is a sizeable challenge and requires the involvement of all of the sector’s key players, including local communities, social housing bodies, department housing information agencies, urban planning agencies, real estate developers, builders, retirement homes, and more – a plethora of often contradictory phenomena at work. As the primary household expense, housing stands at the heart of debate and raises questions regarding price, quality, quantity, accessibility, inclusion, durability and so on. Economic tensions, the digital revolution, the health crisis, population ageing, and the climate emergency are reshaping our relationships with our habitat and our land planning, with citizens opting for different life choices out of conviction or obligation.


Study solutions to aid the transition
In this setting, dialogue must be conducted between the different parties involved in order to face the sector’s challenges, meet citizens’ needs and expectations, and pursue informed public policies, whether on a local or a national level. Our teams have been developing specific expertise in organising surveys and reports for more than ten years, including renter satisfaction surveys on behalf of social housing bodies, housing vacancy studies, private rental monitoring on behalf of various department housing information agencies, making COHDA a leading institute in this sector.
“We’ve been entrusting all our surveys to COHDA for 3 years. Their expertise and advice have enabled us to accurately measure our customers’ satisfaction and thus improve our offer year after year. What’s more, their professionalism transmits an excellent image to our customers interviewed.”
“The COHDA team combine attentiveness and proactiveness, two essential qualities for a service provider responding to a public market.”
“COHDA stands for professionalism, attentiveness to the client and high-quality work. Each time we’ve called on them, they’ve met our requirements with efficiency and quality. I can recommend them wholeheartedly.”
“Optimal collaboration despite the distance, professionalism, proactiveness and attentiveness.”
“In 6 years of collaboration, I’m highly satisfied with COHDA’s dedicated and professional guidance. The project manager is very attentive, proactive and follows up on the file as required. We’ve built up a true relationship of trust.”
“The COHDA Institute adapted perfectly to the exceptional situation of the first lockdown, in particular by implementing the necessary tools to ensure service quality.”
“A very serious company which demonstrates a high level of availability for its clients. COHDA has managed to meet our requirements perfectly and to adapt whenever necessary. I’d recommend COHDA without any hesitation.”
“A huge thanks for your involvement and proactiveness to all the team, which I have the pleasure of working with each time we call on you for a survey! Your programmer is a magician and when listening in, we were impressed by the interviewers’ professionalism in adapting to our environment.”

Understand and monitor your market

Assess public policies

Optimise your offer

Adjust your communication actions

Explore and optimise the customer experience

Decode habits and behaviour

Listen to your employees

Listen to citizens

Hire a panel
