Off the beaten track, we put good sense, creativity and enthusiasm into all our actions and survey solutions.
Made In France
This is our raison d’être. All our surveys are produced at our contact centre in Bordeaux, France. You benefit from a high-quality and responsible service, securing your brand image among your various stakeholders.
Made to Measure
This is our signature. We offer exploratory approaches with a high degree of personalisation and a method adapted to each project, far from pre-built models and preconceived ideas.
Proactiveness
This is an inherent part of our working method and our culture. Our agile organisation built around a human-sized and perfectly equipped structure can follow any and all paces !
Hybridisation
This enables us to go further and leave behind the silo mentality, in line with the changes in the society, organisations and regions we survey. The blend of methods (online + telephone, quantitative + qualitative, ‘hot’ and ‘cold’ strategies, etc.) opens an infinite number of exploratory opportunities to create new approaches.
Inquisitiveness
This is both our favourite quality and our signature, fuelled by the variety of subjects explored. It’s second nature to us, leading us on a discovery of new sectors, new services and new behaviour, accompanied by our thirst for knowledge and the desire for fuller understanding.
Our profession
At the crossroads of strategy, consultancy and operational steering, we guide you along all or part of the production of your survey, according to your needs. A ‘pick and choose’ or an ‘all-in’ package – the choice is yours ! Behind the data and the figures, there is also a human experience we invite you and your audience on.
Designing a survey device
We have a conviction at COHDA; launching a survey without in-depth preparation is like hoping to cross the Pacific Ocean on a paddleboard – there’s little chance of getting very far! In other words, a successful study begins with choosing the right method and cannot be designed without working alongside your teams.
Data collection
COHDA provides all the means of gathering data which will capture the attention of your targets and obtain their participation, via its platform for in-house contacts or its solid partnerships with French start-ups.
Results analysis, presentation and advice
Our experts love making numbers meaningful, uncovering the secrets of a memorable customer/citizen experience, capturing insights and decoding emerging behaviour, and can offer a range of ways to share the fruit of their analysis and their discoveries with you.
“We’ve been entrusting all our surveys to COHDA for 3 years. Their expertise and advice have enabled us to accurately measure our customers’ satisfaction and thus improve our offer year after year. What’s more, their professionalism transmits an excellent image to our customers interviewed.”
“The COHDA team combine attentiveness and proactiveness, two essential qualities for a service provider responding to a public market.”
“COHDA stands for professionalism, attentiveness to the client and high-quality work. Each time we’ve called on them, they’ve met our requirements with efficiency and quality. I can recommend them wholeheartedly.”
“Optimal collaboration despite the distance, professionalism, proactiveness and attentiveness.”
“In 6 years of collaboration, I’m highly satisfied with COHDA’s dedicated and professional guidance. The project manager is very attentive, proactive and follows up on the file as required. We’ve built up a true relationship of trust.”
“The COHDA Institute adapted perfectly to the exceptional situation of the first lockdown, in particular by implementing the necessary tools to ensure service quality.”
“A very serious company which demonstrates a high level of availability for its clients. COHDA has managed to meet our requirements perfectly and to adapt whenever necessary. I’d recommend COHDA without any hesitation.”
“A huge thanks for your involvement and proactiveness to all the team, which I have the pleasure of working with each time we call on you for a survey! Your programmer is a magician and when listening in, we were impressed by the interviewers’ professionalism in adapting to our environment.”
Understand and monitor your market
Assess public policies
Optimise your offer
Adjust your communication actions
Explore and optimise the customer experience
Decode habits and behaviour
Listen to your employees
Listen to citizens
Hire a panel
Qualify and analyse your databases
Proud to have worked alongside more than 250 clients
A generalist study institution, we operate in numerous sectors of activity, often with very different specificities and issues, and on behalf of major groups and small-to-medium businesses, mainly in France but also overseas.
